Getting Started and Help

Initial Set-Up

• Jet’s Certification
• Using Gmail to Create Unique Emails for Stripe Connect
• Enabling Printing for Online Orders through Square POS
• App User's Registration Flow (App & Web)
• Core Platforms Overview
• Welcome to LOKE!

See all 14 articles

Mobile and web app

• Submit an appeal for rejected apple app
• Setting up your Mobile App
• Appstore Connect Digital Services Act Trader
• Setting up your Web App
• Setting up your Apple Developer Account
• Apple Developer - Getting proof of business

See all 22 articles

Locations

• How to add a new Location in LOKE Office
• How to amend a Location in LOKE Office
• Making your location active or inactive on the LOKE Platform

Launching

• Generic Marketing Collateral
• Utilise Your Website
• Initial Promotions and Marketing Strategies
• Ready to Launch - What Next?

Additional Configuration

• 🛠 How to Mark Products as Unavailable (Offline Products)
• Custom Delivery Zones
• Language Customisation
• How to Create Short links for your App
• How to create a Smartlink for your App
• Your Policies: Terms & Conditions, Privacy Policy, and Refund Policy

Getting Help

• Resolving Check In Payments / Pay In Store Payment Issues for LOKE
• How do I process a full refund?
• How to Contact Apple Developer Support by Phone
• Raising a LOKE Support ticket
• How does my customer get help?
• Status Notifications