Core Platforms Overview

As part of your LOKE journey, you will most likely engage with the following key platforms:

LOKE OFFICE - Your powerful back-office marketing suite allowing control over:

• PROMOTIONS - creating and editing promotional content for within your app
• PUSH NOTIFICATIONS - sending & scheduling push content directly to your customer's devices
• DATABASE INFORMATION - understanding the key data points as your customers engage with the platform
• REPORTING TOOLS - a wide selection of reporting options that can be downloaded on demand or scheduled as you desire

KOUNTA - Your cloud-based Point of Sale (POS) allowing you control over:

• MENU MANAGEMENT - creating and editing your menu(s) to appear on your app
• RECEIVING ORDERS - login to your KOUNTA POS to receive orders placed through the platform

ORKESTRO - Your driver delivery hub allowing you control over: 

• DRIVER VISIBILITY - view where your delivery driver is up to
• SCHEDULING DELIVERY ORDERS - arranging delivery orders for a later time/date
• DELIVERY DRIVER SUPPORT - for when something does not go to plan with your delivery service

TERMINAL / (T.O.M) - Your virtual PDQ terminal. LOKE's unique check-in/pay in store functionality makes app payment and loyalty accessible to all of your customers. Even if you prefer to maintain the personal human touch when it comes to service, your customers can still order from the waiting staff as usual and simply use the app as a payment method when it comes to settling the bill. T.O.M can be easily setup in a matter of minutes on: 

TABLETS - Almost all internet connected devices (including phones/laptops also)

WINDOWS-BASED POS TERMINALS - Regardless of who your POS provider is, our technology can be installed on most Windows-based tills

SPROUT - Sprout is a dedicated CRM marketing automation platform built specifically for the hospitality, leisure and events industry - built by operators for operators. Launched 12 years ago in Melbourne, Australia, they launched in the UK in 2019, working with a range of restaurant, bar and late-night operators. The platform allows your brand to (1) aggregate your data, (2) manage, structure and segment that data and then (3) leverage that data by a number of communications tools including email, SMS and automations. Over the last 18 months, Sprout has been working with some great brands in the UK including Shake Shack, Big Easy, Inamo, Vapiano, Boxpark, Chopstix, Beds & Bars, London Cocktail Clubs and Sushi Daily but globally they also work with Nandos, Shangri La, Marriott, Accor and Hilton.    

LOKE clients get their first month free with Sprout. Speak to your Account Manager for more information.