If you need to take items offline or mark them as unavailable, the process depends on the system your venue uses.
🇦🇺🇬🇧🇸🇬 Kounta (Lightspeed POS)
You can temporarily make products unavailable directly in Kounta.
🔗 How to mark products unavailable on Kounta
🇬🇧 Zonal
For Zonal sites, use the configuration tools within Zonal to adjust menu availability.
🔗 Troubleshooting Zonal Menu Configurations
🇦🇺 Doshii
If your integration runs through Doshii, you can manage menu updates through the Doshii dashboard.
🔗 Doshii – How to update your menus
🇦🇺🇬🇧 Deliverect
You can quickly mark items as “Out of Stock” directly from Deliverect.
🔗 Mark an item out of stock – Deliverect
🇺🇸 Checkmate
If you are using Checkmate (common for U.S. venues), you can mark items or modifiers as sold out via the Checkmate dashboard.
🔗 Mark Items/Modifiers as Sold Out (86’d) – Checkmate
✅ Tip:
After marking an item unavailable in your POS/integration, allow a few minutes for it to sync to LOKE before checking your app or online menu.