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  2. Loyalty & Engagement

Loyalty & Engagement

Promotions Overview

  • Add Markdown in the Promotional Details Screen
  • Cash-back! Redeeming Credit with Loyalty Points
  • Code Promotions
  • Collection Codes
  • Create a Redemptions Promotion
  • Example offers a promotions
See all 30 articles

Broadcasts Overview

  • Exclude Specific Customer Lists from a Notification
  • How to send a push notification?
  • Push Notification Overview
  • How do I manually 'Remove' reward points from a customer's profile?

Database Overview

  • Using Smart Lists
  • Reporting on how many customer joined for a set date range
  • LOKE Office Database
  • How do I manually 'add' reward points to a customer's profile?
  • How do I add a customer to a 'Fixed List'?
  • Customer Lists: Smart List vs. Fixed List
See all 10 articles

Discounts Overview

  • Creating lists with discounts (%)
  • How do I give a Discounts to a Customer List?

Success Strategies

  • Use your LOKE app for Covid-19 guest tracking requirements
  • How to set up a birthday promotion
  • Offer a complimentary product everyday for Staff or VIPs
  • Offering a complimentary Product (i.e free Burger)
  • Gift Customer Credit
  • Creating & Using Loyalty Tiers in your Promotions

Promotional Reporting

  • How can I receive weekly or monthly Transaction Summaries?
  • How to I track and/or review reward redemptions from the app?
  • Send a report now vs. scheduling

Getting Help

  • How does LOKE Customer Service?
  • Where do I get my iPhone Device ID
  • Raising a LOKE Support ticket
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