Discount Overview

LOKE provides two kinds of discounts 

• Order level discounts - these apply to all items in an order
• Item level discounts - these apply to specific items including its modifiers / option sets

Discounts can have the following parameters: 

• % value 
• Max $/£ value per transaction
• Max redemptions total
• Max redemptions per customer
  
• Start date and end date
  
• Locations
• Fulfilment (order) types
• Maximum amount
• Minimum item result amount
• Minimum charge amount
  
  Learn about advanced Discount features here 

General rules

• Any single item will receive the discount of the greatest value
• If an order level discount gives a greater discount than an item level discount, the order level discount will be applied. 
• Only 1 order level discount will ever be applied to a single order
• It costs 1 item level redemption per item discounted.

Which item level discounts will be applied to my order? 

• Multiple item level discounts can be applied to a single order
• Each item can only have 1 discount applied to it
• The item level discount of the greatest value will be applied to an item
• If two item level discounts of the same value are available, but one is an allocation, the the allocation is used last.
• If two item level discounts of the same value are available, the discount with the soonest expiry will be used first
• If two item level discounts of the same value are available, with the same expiry, the discount that was created first will be applied. 

What if I have item level discounts and order level discounts available for my order? 

• The order level discount with the greatest value will be applied to all full price items on any order.
• If an item has had an item level discount applied, it will not receive an order level discount - only items that have not been discounted will have an order level discount applied.