Dee Modi

When placing deferred orders and they appear for a short period of time and then transferred to the Ticket Section on the POS then you need to check your settings. Go to Settings then Orders and un...

PrintoutsOnce the order has been placed online, the order will print out.  You can then prepare the orders accordingly. This is what a pick up order will look like on the POS.And this is what a del...

How do I know the customer is paying cash or has already paid online?The customer can place an order on the platform and select to pay by cash when they receive the order.  You will need to check t...

Related articleVocelli's Operator Guide - FAQ's Daily PaperworkLOKE Sales will be included with Total Sales. However these sales with generate a new entry in the Deposits section in the bottom righ...

This guide will take you through commonly asked questions. Refunds How do I process a full refund? How do I process a partial refund? What are the refund timelines? Amending an Order How do I ad...

You will need to configure the tender types in Speedline back office sytem. Log onto Speedline Store Manager Go into Settings > Money and then Tender Types Select Online Ordering > General Ensure ...

In order for all orders to flow seamless into the POS you need to apply a Chromium switch on your Speedline back office system.  Follow these easy steps.   Log onto your Speedline Manager Click on...

All orders hitting the POS will show Balance Owing or Total.    Pick-up Orders When recalling a pick-up order the tickets will look like as below.  Card Payment                                     ...

  All orders are falling on ALL channels. If orders are failing for all channels that are linked to Checkmate (Converse now, Third Party and LOKE). Check that that this screen on Speedline POS (bac...

INTERNAL Removal of Bills, now only embedded possible Remove checking for embedded feature flag Allow build number offset to be configurable