Josh Ingpen

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Activity overview

Latest activity by Josh Ingpen
  • Josh Ingpen created an article,

    Resolving Check In Payments / Pay In Store Payment Issues for LOKE

    If you're experiencing issues with Check In Payments or Pay In Store payments not working at your venue, follow these steps to troubleshoot the issue: ย  Step 1: Resync Your POS System (Lightspeed -...

  • Josh Ingpen created an article,

    How to Create a Wine Product in Lightspeed

    Introduction To create a wine product in Lightspeed with variants for both bottle and glass, click on the link below to watch the video. The video provides a step-by-step walkthrough on setting up ...

  • Josh Ingpen created an article,

    Creating Nested Option Sets in Lightspeed

    This guide walks you through the process of creating Nested Option Sets in Lightspeed O-Series.See the bottom of this article for a Guided Trading Video. ย  Example For reference, see this product i...

  • Josh Ingpen created an article,

    Three Weeks of Christmas ๐ŸŽ„

    ๐ŸŽ„ Promotion: Three Weeks of Christmas ๐Ÿ“… Duration: Month ๐Ÿ“ˆ Business Objective:ย To increase customer visit frequency and loyalty ahead of Christmas ๐Ÿ›’ Customer Action: Spend first 3 weeks of Christmas...

  • Josh Ingpen created an article,

    Rewarding Top Customers ๐Ÿ†

    ๐ŸŽ Promotion: Top Customer Gratitude ๐Ÿ“… Duration: One Off ๐Ÿ“ˆ Business Objective:ย Showing appreciation to your top and loyal customer ๐Ÿ›’ Customer Action: Redeem the promotion from promotion screen ๐Ÿ’ฐ Sug...

  • Josh Ingpen created an article,

    Encouraging Bookings ๐Ÿ“…

    ๐ŸŽ Promotion: Xmas Party Booking Push ๐Ÿ“… Duration: Month ๐Ÿ“ˆ Business Objective:ย Increase function bookings ๐Ÿ›’ Customer Action:ย Book a Christmas function ๐Ÿ’ฐ Suggested Reward:ย $100 Credit ๐ŸŸข Set up time:ย 1...

  • Josh Ingpen created an article,

    Rewarding with a Free Item ๐ŸŽ‰

    ย  ย  ย  ย  ย  ย  ๐Ÿ“ˆ Business objective: Customer Engagement / Acquisition and Retention / Loyalty / Sales ๐ŸŸข Set up: Easy (15 - 20 mins) ๐Ÿ› Tools/Platforms required: LOKE Office & Operator Description: Set...

  • Josh Ingpen created an article,

    How do I find product/item ID's?

    A product/item ID is a unique identifier for product items within your point of sale.ย  It allows you to track the movement of the products and is a way to uniquely identify that product item.ย  If y...

  • Josh Ingpen created an article,

    Birthday Rewards ๐ŸŽ

    ๐ŸŽ Promotion: Birthday Rewards ๐Ÿ“… Duration:ย Ongoing ๐Ÿ“ˆ Business Objective: Surprise and Delight ๐Ÿ›’ Customer Action: Ensure birthday updated in profile ๐Ÿ’ฐ Suggested Reward:ย Credit ๐ŸŸข Set up time: 5 minute...

  • Josh Ingpen created an article,

    How do I accept new license agreements on Apple Developer?

    Periodically, Apple updates the Terms and Conditions of the license agreements, and it is essential that you accept the updated agreements. This ensures that when we update your app, we can do...