We frequently receive inquiries from app users regarding missing birthday vouchers. It's important to note that the head office sends out email vouchers generally two weeks before your birthday. If you haven't received your voucher, please check both your inbox and junk folder for any emails from us.
Furthermore, please make sure to include your DATE OF BIRTH in the app and ensure that your correct date of birth is provided in the app settings. If all details are accurate and you have not yet received your voucher, please feel free to contact Support for additional assistance. We're here to assist you!
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