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Passing Custom Variables in the URL

Updated

Passing custom variables in the URL is an easy way to pre-populate existing known data into a survey, a quiz or any other system that is able to support it.  This is a great way to pass information and saves your customer from entering information that is already known. 

The third party service would need to support this feature and they will have placeholders that get dynamically replaced every time a customer clicks on the link within the mobile app.

 

It is important to note:  that you will need to ensure that you respect a users privacy and adhere to any privacy and data regulations. The third party service used for the URL should not be emailing the user or storing their contact details without their consent.  If necessary, you may wish to consider updating your privacy policy for the app.

 

There are three fields that are currently available and can only be passed if the user is logged into the app;

  • emailAddress - {{emailAddress}}
  • firstName - {{firstName}}
  • lastName - {{lastName}}

This information can be passed in a web link that can be available to customers on the mobile app in;

  • the left-hand side menu (Contact our Support Team to set this up click here)
  • web-link in promotional cards

 

Setting up custom variables in a web-link in promotional cards

1.  Log into LOKE Office

2. Select Promotions

3.  Click on New Promotion

4.  Scroll to the bottom and select Display Web Content

5.  Enter all the promo card information.  In the URL field, enter the URL link and add in the fields that you require in format dictated by the 3rd party service.

 

For example, for SurveyMonkey and according to how they need the information passed to them see here - you would enter the URL as: 

https://surveymonkey.com/r/MSFVV9R?n={{firstName}}&jt={{emailAddress}}

That in turn would get replaced with:

https://surveymonkey.com/r/MSFVV9R?n=sam&jt=sam.churchill%40loke.com.au

The first name Sam and his email address would then pre-fill these values in the survey.

 

 

 

 

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