Collecting a product in-store

Once you've purchased a product in the app, redeemed it for points or simply claimed a gift you can choose to:

  1. Type in the code now
  2. Save for Later*

*Anything you 'Save for later' is automatically added to your 'Saved Offers'.

If you're in-store you can simply tap the 'Saved Offer'. The first thing you'll need to do is check the store you're collecting from is correct. Particular products can only be collected from participating store so make sure you check this first. Then it's just a matter of requesting the collection code from the staff member and making sure they can see the process has been completed.

NOTE for store owners: the code can be found by going to LOKE Office, Menu, Locations.

  1. Tap on the 'Saved Offer'
  2. Select/check the location you're collecting from
  3. Request the collection code from the staff member and type it in
  4. Hit 'Continue' and you will have 10 seconds to show the staff member this process has been completed (note: if you time out you can always go to your activity for proof)
  5. Enjoy :)







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