How do I manually 'Remove' reward points from a customer's profile? July 28, 2021 07:27 Updated Login into LOKE Office Tap the 'Database' module Search for the customer(s) using 'Enter keyword here...' Tap the customer's current point balance Enter the number of points you would like to remove (i.e 1000) Tap 'Remove Points' Related articles How does the expiry for an item/credit work? How can I process a refund for my customer? LOKE Check-In Payments Setting up your POS Setting up your Mobile App