David Renouf

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  • Discounts

    LOKE provides two kinds of discounts  Order level discounts - these apply to all items in an order Item level discounts - these apply to specific items including its modifiers / option sets Disco...

  • Reward Intelligence: Powered by LOKE

    Built on the foundations of LOKE’s loyalty and marketing engines, we are proud to present REWARD Intelligence, a game changer REWARD Intelligence gives you the power to create features, opening a p...

  • LOKE Development and Roadmap

    Check out What LOKE has been up to in our Product Development.    2022         Discount Development     2021

  • Create a list based on Last Spend Date

    This feature is available in the new version of LOKE office. Open LOKE Labs Select “Customers” Select “Create List” Select “Smart List” Name your List Select “Edit” Choose the “Date” and “Last Spe...

  • LOKE Check-In Payments

    Check-In Payments is a feature that enables customers to settle the bill using their app and collect loyalty points in the process. This benefits you by:  Increasing average customer spend  Increa...

  • LOKE Office Training Video

    LOKE Office is your administration to manage your LOKE account. Related articles Logging into LOKE Office for the first time Inviting New Users I have forgotten my Password In this video, we prov...

  • Code Promotions

    A code promotion enables a customer to enter a code in their app for credit, an item, or points. There are two types of code promotions: A single code A collection of unique codes Single Codes: A...

  • Rejecting Orders in Lightspeed

    LOKE customers using Lightspeed as the menu management system are able to reject incoming orders and notify customers with a reason.   To set this up In LOKE Office, click the Hamburger menu icon ...

  • Generic Marketing Collateral

    To assist you in promoting your web or native app, we have collated some marketing templates with examples. We will continue adding to this collection as needed. The templates provided can be used ...

  • How do I delete a User Profile

    In order to meeting privacy laws and regulations in various regions LOKE ensures that customer profiles are able to be deleted to the regional requirements.  To delete your profile please email sup...