Adora Marinas

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Activity overview

Latest activity by Adora Marinas
  • Adora Marinas created an article,

    How do I earn points?

    There are several ways to earn loyalty points with your profile:  Pay In-Store with the App: Seamlessly transact using the app at participating stores to accumulate points with each purchase.  ...

  • Adora Marinas created an article,

    I redeemed a 100% discount but I can't see it in the app.

    Many app users often contact us regarding discounts they've redeemed but don't see reflected in the app. Among the various promotional offers available, one involves redeeming a 100% discount on an...

  • Adora Marinas created an article,

    I haven't received my birthday voucher

    We frequently receive inquiries from app users regarding missing birthday vouchers. It's important to note that the head office sends out email vouchers generally two weeks before your birthday. If...

  • Adora Marinas created an article,

    How to request a full or partial refund?

    Requesting a refund through LOKE Support is straightforward. All you need to do is provide the Support Team the following information State whether you are requesting full or partial refund reason...

  • Adora Marinas created an article,

    Where can you find the menu on the mobile app?

    Please be aware that the app provides a range of ordering functionalities. When prompted with How are you ordering? you can select options such as Order and Pay, or specific choices like Delivery, ...

  • Adora Marinas created an article,

    How to add a New Location in LOKE Office

    To add or create a new location in LOKE Office, it is important to follow the necessary steps to inform your Account Manager or LOKE support to ensure that any necessary adjustments or configuratio...