
Dee Modi
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Articles
Recent activity by Dee Modi-
How do I reconcile my payments?
To reconcile your payouts with your transactions you will need to view your Reconciliation Report which can be generated from LOKE Office. This article will take you through the following What r...
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SFTP Report Delivery
What is SFTP? Secure File Transfer Protocol (SFTP) is a file protocol for transferring large files over the web. In essence, it is transferring data from one computer to another in a secure fashio...
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What should I do when my Zonal orders are failing?
When orders are not being processed and they are being auto-refunded, you will see this error message in LOKE Office(Labs): refunded: ZonalApiError: We were unable to process your request at this...
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Why can't customers find my app on the Store?
There are a couple of reasons why your app may not be appearing on the Store. Your Apple subscription has expired. This is a yearly subscription which needs to be updated - please log on to your...
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Using my own domain for Web Ordering
LOKE currently provides you with a sub-domain for web ordering (example.loke.app) that you can provide to your customers to order which you are able to add this link social media site, marketing ma...
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How do I verify my Profile?
Before you can use your mobile app, you will need to verify your profile. This is a simple process of entering your mobile phone number as part of the sign-up process and you will receive a SMS m...
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How to Create Short links for your App
Short links allow you to display the link for your app (social media/website/in-store collateral) in a much neater way as opposed to using the full URL. For example: Full URL: https://itunes.appl...
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How do I customise the navigation menu on my mobile app?
The side navigation in your app is a unique opportunity to channel the important information and features about your business into your customer's hand. Examples of this include: Guest list submis...
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Hardware Requirements
Lightspeed Kounta POS is designed to be flexible and compatible with a wide range of hardware systems, it is compatible with iPad, iPhone, iPod, Android devices as well as Windows and Apple Compute...
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Status Notifications
Our status page is now available for you to subscribe to notifications on any incidents that may occur on our systems. It will keep you abreast of the latest updates and any maintenance we may per...