Yasmin Hirst

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Activity overview

Latest activity by Yasmin Hirst
  • Yasmin Hirst created an article,

    Create Tax Types

    This article will show you how to set up tax types in Lightspeed back office.    This is useful if you have different products with different VAT rates for example alcohol.  

  • Yasmin Hirst created an article,

    Lightspeed Menu Help

    This article will help you to add and make changes to your menu in Lightspeed. You will find guidance on the following topics: Add Products To Your Menu Create Option Sets Change Menu Arrangement ...

  • Yasmin Hirst created an article,

    Setting or amending your Trading Times in Lightspeed

    This article will explain how to set or amend your trading times in Lightspeed Back Office. This is particularly important if you are not within your trading times, customers will not be able to pl...

  • Yasmin Hirst created an article,

    App Showing Ordering Currently Unavailable

    If you view your menu either through your web or native app and you see a banner which says "Ordering Currently Unavailable" or "We Are Currently Closed" this is an indicator that you are either: ...

  • Yasmin Hirst created an article,

    Viewing Order History In LightSpeed POS

    This article will show you how to view your previously accepted orders in Lightspeed POS. First sign in to your Lightspeed POS either through your Lightspeed Kounta POS app, or through Lightspeed...

  • Yasmin Hirst created an article,

    Inviting New Users to Lightspeed

    This article will show you how to add new users in Lightspeed. This may be useful if you have multiple locations or if you wish different members of staff to have an individual log ins.  You can al...

  • Yasmin Hirst created an article,

    Processing an Order In Lightspeed

    This article will guide you in how to accept or reject an order in Lightspeed POS.   There are 2 ways in which orders can be processed, depending on your settings in LOKE Office. We will address ea...

  • Yasmin Hirst created an article,

    Processing a Check-in Payment

    To process a Check-in Store payment, you will need to ensure that this has been configured for your venue.  Check-in Store is a feature that allows your customers to simply settle their bill using ...

  • Yasmin Hirst created an article,

    How to add or amend a Location in LOKE Office

      This article will allow you to amend a location in LOKE Office. This is helpful if you move to a new location.   If you wish to create an additional location, please contact your Account Manager ...

  • Yasmin Hirst created an article,

    How do I print multiple dockets using Lightspeed?

    This guide will help you print multiple tickets for your site, either by printing multiple tickets from one printer or by setting up multiple printers.  This can be a handy setting if for example, ...