Yasmin Hirst

This article will show you how to set up tax types in Lightspeed back office.    This is useful if you have different products with different VAT rates for example alcohol.  

This article will help you to add and make changes to your menu in Lightspeed. You will find guidance on the following topics: Add Products To Your Menu Create Option Sets Change Menu Arrangement ...

This article will explain how to set or amend your trading times in Lightspeed Back Office. This is particularly important if you are not within your trading times, customers will not be able to pl...

Ordering is not available - check the following in Kounta If you view your menu either through your web or native app and you see a banner which says "Ordering Currently Unavailable" or "We Are Cur...

This article will show you how to view your previously accepted orders in Lightspeed POS. First sign in to your Lightspeed POS either through your Lightspeed Kounta POS app, or through Lightspeed...

This article will show you how to add new users in Lightspeed. This may be useful if you have multiple locations or if you wish different members of staff to have an individual log ins.  You can al...

This article will guide you in how to accept or reject an order in Lightspeed POS.   There are 2 ways in which orders can be processed, depending on your settings in LOKE Office. We will address ea...

To process a Check-in Store payment, you will need to ensure that this has been configured for your venue.  Check-in Store is a feature that allows your customers to simply settle their bill using ...

  This article will allow you to amend a location in LOKE Office. This is helpful if you move to a new location.   If you wish to create an additional location, please contact your Account Manager ...

This guide will help you print multiple tickets for your site, either by printing multiple tickets from one printer or by setting up multiple printers.  This can be a handy setting if for example, ...