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We work with a number of partners to provide the best solution for our clients. Take a look at LOKE Developer Documentation.    They can be found here

This uninstall process with take approximately 5 minutes per POS and this article is specifically for a Window's based terminal:   How to uninstall T.O.M? Open Task Manager Search for and End the...

If your T.O.M. is unable to communicate with your POS and receive the price, you may want to permanently disable the Price Reader feature.    Related articles T.O.M. Troubleshooting Check-in Payme...

This articles will take you through the common errors that appear when a customer's payment fails: Could Not Create Transaction: Insufficient Funds Could Not Create Transaction: Do Not Honor Gatew...

T.O.M provides a summary on all transactions processed for the day. You can use this figure during your daily close procedure.   Related article Check-in Payments How to process a Check-in Payment...

Your customers are able to log a query on the app by clicking on Support within the side-menu bar or if they are using the web app then click on Account and then Support or alternatively sending an...

The LOKE platform is integrated with Stripe, a payment gateway.  It is essential that you setup a Stripe account in order to process your transactions and ensure that you receive payments.   This a...

You can choose when you want to activate or deactivate your location which then becomes live on the LOKE Platform   Related Articles How to add a new location in LOKE Office How to amend a locatio...

  Log into your Kounta Lightspeed back-of-house Select your site Tap Integrations and then the Loyalty category Tap LOKE > Disconnect button & Disable LOKE (Tidy) button Connect button & Enable LO...

This will be your most popular use of points 🎉 😎. Setting this Promotion up is straight forward. In New Promotion choose Use points to redeem credit then determine how many points customers need fo...