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  • Check-in Payments

    Check-in Payments is a contactless payment option for your customer which allows them to pay for their order using their mobile device without having to use cash or card.   Once it's set-up, you to...

  • What is information or general content Promotion?

    Sometimes you simply want to show a promotion card in your app to share some information with your customers. We create two new card types so you can share: An image and general information; or A ...

  • How to process a Check-in Payment on T.O.M.?

    This article will take you through how to process a Check-in Payment using the T.O.M.     Related articles How to process a refund on T.O.M.?   Processing a Check-in Payment using T.O.M. Custome...

  • Creating a Stripe Account

    The LOKE platform is integrated with Stripe, a payment gateway.  It is essential that you setup a Stripe account in order to process your transactions and ensure that you receive payments.   This a...

  • Collection Codes

    Each location in your app has a unique Collection Code, these do not change over time and will remain the same for the life of the app.   How to find my collection codes 1. User Redeems a Reward or...

  • Developer Documentation

    We work with a number of partners to provide the best solution for our clients. Take a look at LOKE Developer Documentation.    They can be found here

  • D-U-N-S Number

    Dun & Bradstreet’s D-U-N-S Number is a unique nine-digit identification sequence which provides unique identifiers of single business entities, while linking corporate family structures together.Wh...

  • Redeeming Credit

    How to Redeem Credit? Tap the Promotion card your want (i.e $10 credit for 1000 points or Welcome $5.00 credit) Tap the Redeem button & Confirm* Done Your current Credit balance will now be visib...

  • Campaign Monitor: Using LOKE Codes in Email

    In LOKE Back Office create a a new Fixed Customer List NewCustomerList Create Unique Code Promotion in your back office that gives the customer their points, credit or item. Add customers that re...

  • How to uninstall T.O.M.?

    This uninstall process with take approximately 5 minutes per POS and this article is specifically for a Window's based terminal:   How to uninstall T.O.M? Open Task Manager Search for and End the...