
Tom
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Votes on activity by Tom-
Send a Broadcast Notification to Specific Customer List
If you are looking to send a notification for a specific customer list only. You can follow the guidelines below. Log into the LOKE Office Select Broadcast and click on Create Broadcast. Edit y...
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Using GIFs as Promotion Artwork
You can now use GIFs as promotional cards in your app. Although the app will automatically scale what ever GIF you use depending on the user's device, we recommend using a landscape GIF in a 16:9 r...
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How to join the LOKE Slack
We'll use Slack for shared communication between our team and ours. Slack is a simple communication platform (like Messenger, WeChat etc.) that can accessed on any of your devices - learn more here...
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How to re-authorise your LOKE Add-on in Kounta Lightspeed
Log into your Kounta Lightspeed back-of-house Select your site Tap Integrations and then the Loyalty category Tap LOKE > Disconnect button & Disable LOKE (Tidy) button Connect button & Enable LO...
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T.O.M. Troubleshooting Price Reader
If your T.O.M. is unable to communicate with your POS and receive the price, you may want to permanently disable the Price Reader feature. Related articles T.O.M. Troubleshooting Check-in Payme...
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Redeeming Credit with Loyalty Points
This will be your most popular use of points 🎉 😎. Setting this Promotion up is straight forward. In New Promotion choose Use points to redeem credit then determine how many points customers need fo...
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Rewarding Staff / VIPS 🎁
📈 Business objective: Staff Motivation / VIP Retention / Customer Loyalty 🟢 Set up: Easy (15 mins) 🛠Tools/Platforms required: LOKE Office 1. Created a fixed list (i.e My Staff) 2. Create a list o...
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Where do I get my iPhone Device ID
Open iTunes Connect iPhone Select device Select Summary tab Click on Serial Number The Serial Number will change to a 40 character Identifier (UDID); see picture attached That's your device ID
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Using my points to redeem credit
Once you've earned enough points, these maybe used to redeem credit - think of credit like cash-back, ready to use on your next purchase. You will need to find a promotional card on the home scre...
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How do I create a ‘Code’ promotion with 1000+ unique codes?
Log into your Back Office Tap the 'New Promotion' button Choose the Promotion type - "Create a code" Set ‘How many codes do you want to create?’ to 1000 Set all the other required fields (i.e expi...