Tom

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Activity overview

Latest activity by Tom
  • Tom created an article,

    Creating a Stripe Account

    The LOKE platform is integrated with Stripe, a payment gateway.  It is essential that you setup a Stripe account in order to process your transactions and ensure that you receive payments.   This a...

  • Tom created an article,

    Collection Codes

    Each location in your app has a unique Collection Code, these do not change over time and will remain the same for the life of the app.   How to find my collection codes 1. User Redeems a Reward or...

  • Tom created an article,

    Developer Documentation

    LOKE Developer Documentation can be found here

  • Tom created an article,

    Setting up Check-in Payments

    Check-in Payments is a contact-less payment option for your customer which allows them to pay for their order using their mobile device without having to use cash or card. This article will take yo...

  • Tom created an article,

    D-U-N-S Number

    Dun & Bradstreet’s D-U-N-S Number is a unique nine-digit identification sequence which provides unique identifiers of single business entities, while linking corporate family structures together.Wh...

  • Tom created an article,

    Redeeming Credit

    How to Redeem Credit? Tap the Promotion card your want (i.e $10 credit for 1000 points or Welcome $5.00 credit) Tap the Redeem button & Confirm* Done Your current Credit balance will now be visib...

  • Tom created an article,

    Campaign Monitor: Using LOKE Codes in Email

    In LOKE Back Office create a a new Fixed Customer List NewCustomerList Create Unique Code Promotion in your back office that gives the customer their points, credit or item. Add customers that re...

  • Tom created an article,

    How to uninstall T.O.M Terminal Mobile Payment Software

    This uninstall process with take Approx. 5min per terminal & is for a Window's based terminal: Open Task Manager Search for and End the following 2 processes. You must End tile.xx first: Tile.xx...

  • Tom created an article,

    How Do I Order With The App? (DPos)

    Ordering with our app is nice & simple.  Tap the 'How are you Ordering' button (it's at the bottom of the Home screen) Select 'I'm Ordering...' Choose your products, they're automatically added to...

  • Tom created an article,

    How does my customer get help?

    Your customers are able to log a query on the app by clicking on Support within the side-menu bar or if they are using the web app then click on Account and then Support or alternatively sending an...