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The LOKE platform is integrated with Stripe, a payment gateway.  It is essential that you setup a Stripe account in order to process your transactions and ensure that you receive payments.   This a...

Each location in your app has a unique Collection Code, these do not change over time and will remain the same for the life of the app.   How to find my collection codes 1. User Redeems a Reward or...

We work with a number of partners to provide the best solution for our clients. Take a look at LOKE Developer Documentation.    They can be found here

Check-in Payments is a contactless payment option for your customer which allows them to pay for their order using their mobile device without having to use cash or card.   Once it's set-up, you to...

Dun & Bradstreet’s D-U-N-S Number is a unique nine-digit identification sequence which provides unique identifiers of single business entities, while linking corporate family structures together.Wh...

How to Redeem Credit? Tap the Promotion card your want (i.e $10 credit for 1000 points or Welcome $5.00 credit) Tap the Redeem button & Confirm* Done Your current Credit balance will now be visib...

This uninstall process with take approximately 5 minutes per POS and this article is specifically for a Window's based terminal:   How to uninstall T.O.M? Open Task Manager Search for and End the...

Your customers are able to log a query on the app by clicking on Support within the side-menu bar or if they are using the web app then click on Account and then Support or alternatively sending an...

If you are looking to send a notification for a specific customer list only. You can follow the guidelines below. Log into the LOKE Office Select Broadcast and click on Create Broadcast. Edit y...

You can now use GIFs as promotional cards in your app. Although the app will automatically scale what ever GIF you use depending on the user's device, we recommend using a landscape GIF in a 16:9 r...