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The LOKE platform is integrated with Stripe, a payment gateway.  It is essential that you setup a Stripe account in order to process your transactions and ensure that you receive payments.   This a...

Each location in your app has a unique Collection Code, these do not change over time and will remain the same for the life of the app.   How to find my collection codes 1. User Redeems a Reward or...

LOKE Developer Documentation can be found here

Check-in Payments is a contact-less payment option for your customer which allows them to pay for their order using their mobile device without having to use cash or card. This article will take yo...

Dun & Bradstreet’s D-U-N-S Number is a unique nine-digit identification sequence which provides unique identifiers of single business entities, while linking corporate family structures together.Wh...

How to Redeem Credit? Tap the Promotion card your want (i.e $10 credit for 1000 points or Welcome $5.00 credit) Tap the Redeem button & Confirm* Done Your current Credit balance will now be visib...

In LOKE Back Office create a a new Fixed Customer List NewCustomerList Create Unique Code Promotion in your back office that gives the customer their points, credit or item. Add customers that re...

This uninstall process with take Approx. 5min per terminal & is for a Window's based terminal: Open Task Manager Search for and End the following 2 processes. You must End tile.xx first: Tile.xx...

Ordering with our app is nice & simple.  Tap the 'How are you Ordering' button (it's at the bottom of the Home screen) Select 'I'm Ordering...' Choose your products, they're automatically added to...

Your customers are able to log a query on the app by clicking on Support within the side-menu bar or alternatively sending an email to support: support@loke.com.au.  All queries will come into our ...