Ben Colley

Once you have more than payment method in the app it's a good idea to set your default - this will be used for in-store, order-ahead and in-app purchases. To set your default card: Open your app T...

Once you've purchased a product in the app, redeemed it for points or simply claimed a gift you can choose to: Type in the code now Save for Later* *Anything you 'Save for later' is automatically...

If you've granted your app access to location services, the app will use your phone's GPS to find you closest store. At any time you can also manually set your location you location in app. Tap th...

Occasionally, customer's may query a transaction as it has appeared on their statement with a 'Transaction Date' that is different to the date that they actually visited a store and made a purchase...

If a particular item or a credit has an expiration set, this comes into affect once the promotion has been redeemed in the app or the code has been entered in the app. Basically, once the item is o...

From both the iOS and Android app you can resend a new verification code if you previous one has expired. If you tapped 'Verify Later' or you're just not sure how to find the verification code scre...

Once you've finished your purchase, and are physically walking out of the store, it's a good idea to tap the 'Leave' button - basically, this 'checks you out' of the store. Don't worry too much if ...

Open your app Tap the 'Menu' icon in the top left hand corner of the screen Select from 'Voucher' from the list of items Type in your code Press 'Apply' After entering your code, a 'Success' mess...

You business can generate a new revenue stream by enabling customers to purchase exclusive and tailored promotions directly from their app. These purchases are considered pre-payments, with the cus...

Promotion codes can be entered into the app for the customer to receive an item, a credit or additional points.   Related Articles  What is a Promotion code? This article will take you through th...