Creating Gift Cards 🎁 – Help Centre

📈 Business objective: Increase Revenue / Acquisition / Loyalty

🟢 Set up: Easy (15 mins)

🛠Tools/Platforms required: LOKE Office + Zapier and Coupon Carrier OR integrated CRM partner

What better way to share the love than with a gift card for someone's favourite brand! Whatever the occasion, say thanks with a gift card! 🎁

Here's the step-by-step tutorial on how to set it up in the LOKE Office...

1. Creating a Set of Codes

Click '+ Create a Promotion'

Click 'Codes' > 'Credit'

Input 'Credit Value'
Tick the 'Generate collection of unique codes' button & put the number of codes you want to generate
Input 'Credit Value'
Input 'Promotion Name'
Then hit 'Save'

2. Creating Email Trigger / Webhook

Don't freak out.....a webhook is simply a URL that is called upon completing a certain action (e.g. completing a payment or visiting a certain page). Calling the URL triggers an action (e.g. sending an email)...

Go back to the promotion you just created and click 'Codes'

Then click 'Download CSV'

Generate a webhook link in Zapier and link it to a configuration in Coupon Carrier (Please ask assistance from GM if needed).
Or if you have an integrated CRM partner (e.g. Airship, Toggle, Stampede, Sprout (Mr Yum), Active Campaign, Impact Data plus others) you can simply ask them to provide you with a webhook to be called upon the purchase of the gift card promotion.

3. Creating the Gift Card

Click '+ Create a Promotion'

Click 'Purchases' > 'List Membership'

Input 'Promotion Cost'

Then choose a list using the dropdown arrow or if you haven't created a list yet, you can just create a new one by clicking 'Create Fixed List'- (Customers who purchase the card will go to this list)