This article will take you through how to process a payment using the LOKE Payment App on Shopwave POS. By using LOKE platform, the customer is able to earn loyalty points with each and every purchase. These points can then be converted into rewards which the customer is able to redeem.
NOTE: The customer will need to add a payment card.
1. Take the customers order and add the items on the Shopwave POS by adding items to the basket
2. When the order has been taken and you are ready to take payment, click on Checkout in Shopwave. You will be presented with the quick checkout screen featuring quick cash amounts, alongside the options of quick cash and card payments.
Select LOKE button on this screen.
3. The customer will need to select the location that they are at and the Pay at Counter option on the mobile app.
The customers name will be visible on the Shopwave POS
By selecting the customer, the customer will be charged and the payment will be processed. The customer immediately earns loyalty points which is then visible to them on the app. They are able to select Leave which will then allow the customer to check out.
If the customer has not tapped on Pay at Counter option on the mobile app then they will not be visible to you.