How do I change the tax's on Kounta Lightspeed?

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My prices are NOT changing but the tax is;

1. Log into Kounta
2. Click Products on the left-hand menu
3. On the far right-hand side there are 2 fluffy clouds.  Hoover of the second one to export your menu
4. Ensure csv has been selected and then click on Export Products.  Kounta will then export your csv file
5. Click on Download and save the file to your computer
6. Then go to select Company settings in the left-hand menu in Kounta 
7. Select Taxes from the top bar
8. Amend the existing tax rate to the new rate.
9. Click Products on the left-hand menu
10. On the far right-hand side there are 2 fluffy clouds.  Hoover of the first one to import your existing menu
11. Click on the big grey box and select the original csv file from your computer
12. Then click on the Import Products button.  The file will be uploaded to Kounta.
13. You will then need to amend your Option Set prices by clicking on Option Sets and then on the down arrow button for all option sets and amend your option set prices.

Both my prices and taxes are changing;

1. Log into Kounta
2. Go to select Company settings in the left-hand menu in Kounta 
3. Select Taxes from the top bar
4. Amend the existing tax rate to the new rate.Change the tax rate in Company Settings
5. Click Products on the left-hand menu
6. Adjust your product prices
7. Then click on Option Sets and then on the down arrow button for all option sets and amend your option set prices.

For further help - please Contact Kounta Lightspeed Support