How to schedule or download a report

LOKE Office has a number of reports that you are able to download to your device or schedule to receive in your inbox.  Alternatively, you are able use our SFTP process to have the report drop onto your server.

This article will take you through the following

• How to download a one-off report
• Schedule a recurring report
• Report not being received 

Related articles

• Logging into LOKE Office
• SFTP Report Delivery

How to download a one-off report?

1. In LOKE Office, click on Reports on the top toolbar

2. Click on Send or Download a report button

3. Select the report you want to send or download

If you want to download the report then

• Remove the email address and enter your date range.
• Then click on Download

If you want to send the report then

• Enter the recipients email address and enter your date range.
• Then click on Send

How to schedule a recurring report

1. In LOKE Office, either click on Reports on the top toolbar or click on the Hamburger menu and click on LOKE Labs and then Scheduled Reports.

2. Click on Schedule a recurring report button

3.  Select the report you want to schedule

4.  Enter the recipients email address, frequency and time.  Then click on Save

What to do if you the report has not been received

1. Check in LOKE Office the recipient's email address is correct.
2. Ensure that all the fields have been completed correctly.
3. Check your Spam folders
4. Add support@loke.com.au as a contact
5. If you are still having issues then contact Help Desk