LOKE Office has a number of reports that you are able to download to your device or schedule to receive in your inbox. Alternatively, you are able use our SFTP process to have the report drop onto your server.
This article will take you through the following
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How to download a one-off report or send one?
1. In LOKE Office, click on Reports on the top toolbar
2. Click on +Create New button
3. Select either Download to download the report to your device or Send and hit Next
4. Select which report you wish to generate.
5. If you are sending the report, all you need to do is enter the email address of the recipient. Hit enter each time you add an email address.
5. Enter the date/time for start and end time.
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6. Once all the fields have been completed hit the Download or Send button.
How to schedule a recurring report
1. In LOKE Office, click on Reports on the top toolbar
2. Click on Schedule button and hit Next
3. Select the report you want to schedule
4. Give the report a name, enter the recipients email address and hit enter. Enter more than 1 recipient if required but hit return each time.
5. Select the frequency; Daily, Weekly or Monthly
6. The Send At Date is the when you want the first report to be generated and the Send At Time is the time. Once you have completed these 2 fields hit Save.
What to do if you the report has not been received
- Check in LOKE Office the recipient's email address is correct.
- Ensure that all the fields have been completed correctly.
- Check your Spam folders
- Add support@loke.com.au as a contact
- If you are still having issues then contact Help Desk
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