Zonal: Order at Table and Click and Collect

If you are already a Zonal client wanting to implement Order at Table and or Click and Collect, you will need to have iOrder setup and the commercials agreed with your Zonal Account Manager.  iOrder is an online menu management tool provided by Zonal that integrates with your Aztec tills (on-site POS system).  Your Account Manager will need to submit a Project Request Form requesting Table Functionality and this will trigger the API user for Order at Table to be set-up.

Configuring your Menus

Menu’s will need to be set-up in iOrder which your Zonal Team can assist with.  When creating menu’s in iOrder they will need to be flattened out so that they can be presented to the customer as one set of options.  

If you need your menu to be visible on the App outside of operating hours then you will need to uncheck the box “Only show menu during Menu Availability times (Order and Pay menus only)”.  This can be found under Menu Overview Settings within iOrder.  

For more help configuring your menus contact Zonal Support.

Order at Table - Table Configuration

For each location, you will need to set and configure all your table numbers that you want your customer to order from and link it to your Aztec tills on site.  This will ensure that when your customer orders at table the transaction will be processed successfully.

Contact your LOKE representative to discuss this feature further.  Alternatively you can contact LOKE Support here