Processing a Check-in Payment

To process a Check-in Store payment, you will need to ensure that this has been configured for your venue.  Check-in Store is a feature that allows your customers to simply settle their bill using their mobile app.  It an alternative to receiving cash or a customer handing over their card details for you to process the payment. It is a touchless service.  The customer is able to also benefit from the promotions and loyalty scheme available.

Related articles

• Setting up Check-in Payment
• Expiring a Customer's Pay in-Store Payment
• Processing a refund
• Sales Summary

To Process a Payment

Process your customers order on your POS system as you would normally do.  

1. Open up your T.O.M.  on your tablet by clicking on the T.O.M. icon or if you are on Windows the click on  TILE which will open T.O.M. 
2. Input the total amount the customer has to pay and hit Charge
3. Select relevant photo/name/order number and press Okay to confirm the charge and you will see a green tick when the transaction has been processed 
4. Your customer will receive notification of payment 
5. Tender off on your POS software by selecting the App Payment tender type