Rejecting Orders in Lightspeed

LOKE customers using Lightspeed as the menu management system are able to reject incoming orders and notify customers with a reason.

To set this up

1. In LOKE Office, click the Hamburger menu icon ( )top right-hand side   
2. Select Locations
3. Select your particular location you are configuring this for.
4. Selection Ordering from the menu

5. Half way down in the configuration you will see some options.

• Selecting Prompt will bring up a prompt on the POS till for a reason for rejection.  The reason will be a list from 
• Selecting Show will display the reason to your customer
• Selecting Notify will display the reason to the customer through notifications