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Making a Product Unavailable on your Menu

Yasmin Hirst
Updated
 

Making products unavailable can be done three ways

  1. Using Online Products in Kounta Lightspeed If you only have one menu for all locations, you can make products unavailable in Online Products. 
  2. Site products in Kounta Lightspeed - If you have multiple locations, you can make products unavailable at a particular location. This will also make products unavailable in store. 
  3. Using LOKE tags - Ideal for making products unavailable in individual stores in LOKE, but leaving them online in store. 

How to make a product unavailable using Online Products in Kounta Lightspeed

  1. Open your Kounta Lightspeed Back Office
  2. Navigate to Products in the left hand menu, then Online Products in the horizontal menu 
  3. Select Modify
  4. Choose the categories or products you would like to hide in your app and untick them in the Show Online column on the right hand side
  5. The changes should pull through immediately.  Hard close your app and re-open the menu
  6. If the changes do not pull through, open LOKE office, go to the menu, Location > select the correct location > Ordering and hit Resync at the bottom of the configuration page

Screenshot_2020-07-20_13.51.06.png

 

How to make a product unavailable using Site Products in Kounta

  1. Open your Kounta Lightspeed Back Office
  2. Navigate to the correct location
  3. Go to My Site in the left hand menu, then Site Products in the horizontal menu
  4. Toggle the product on/off using the Enable For Site button on the right hand side
  5. The changes should pull through immediately.  Hard close your app and re-open the menu
  6. If the changes do not pull through, open LOKE office, go to the menu, Location > select the correct location > Ordering and hit Resync at the bottom of the configuration page

Screen_Shot_2021-01-05_at_2.28.50_pm.png

 

How to make a product unavailable using TAGS in Kounta Lightspeed and LOKE Office

  1. Set up a tag for each store by navigating to Locations > Ordering in LOKE Office. 
  2. Create a tag for each store under the TAGS section
  3. To make a product unavailable you will need to login to Kounta Lightspeed Back Office and tag a product. This will make the product unavailable in the app at only the stores with that tag in LOKE Office. 
 
 
 
 
 

 

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