Making a Product Unavailable on your Menu – Help Centre

Using Online Products in Kounta Lightspeed If you only have one location, you can make products unavailable in Online Products
Site products in Kounta Lightspeed - If you have multiple locations, you can make products unavailable at a particular location
Using LOKE tags - Make it unavailable at only the stores you tag in LOKE office

Open your Kounta Lightspeed Back Office
Navigate to Products in the left hand menu, then Online Products in the horizontal menu
Select Modify
Choose the categories or products you would like to hide in your app and untick them in the Show Online column on the right hand side
The changes should pull through immediately. Hard close your app and re-open the menu
If the changes do not pull through, open LOKE office, go to the menu, Location > select the correct location > Ordering and hit Resync at the bottom of the configuration page

Open your Kounta Lightspeed Back Office
Navigate to the correct location
Go to My Site in the left hand menu, then Site Products in the horizontal menu
Toggle the product on/off using the Enable For Site button on the right hand side
The changes should pull through immediately. Hard close your app and re-open the menu
If the changes do not pull through, open LOKE office, go to the menu, Location > select the correct location > Ordering and hit Resync at the bottom of the configuration page

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Set up a tag for each store by navigating to Locations > Ordering in LOKE Office.
Create a tag for each store under the TAGS section
To make a product unavailable you will need to login to Kounta Lightspeed Back Office and tag a product. This will make the product unavailable in the app at only the stores with that tag in LOKE Office.

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