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Getting Started UK

To get your app started we need the following information...

 

1. ABOUT YOU
To build your app we need the following information about your business.

https://docs.google.com/forms/d/e/1FAIpQLSfVe8cIAz1zlodrqK9npos4jyYPfYLIA5jcFHrdPAPQVozzRg/viewform?usp=sf_link

 

2. DESIGNING YOUR APP
To design your app we will need your brand assets and product images.
Please read the guidelines on our requirements here.

https://support.loke.global/hc/en-us/articles/360000003035-Designing-your-App

It is important that you send us the correct formats, if you do not have them please let us know.
Please email these to support@loke.com.au

 

3. APPLE DEVELOPER
To host your app in the App store you need to set up an Apple Developer Account and add us to your account.
This process can take several weeks so please start today.

https://loke.zendesk.com/hc/en-us/articles/360000065395-Setting-up-your-Apple-Developer-account

D-U-N-S NUMBER 
It is required that you apply for a D-U-N-S number before you sign up for an Apple Developer account.

https://www.dnb.co.uk/duns-number/lookup.html

 

4PAYMENTS
Your LOKE app will allow customers to pay with their phone.
In order to receive your payments you will need to sign up for a payment gateway with our payments partner. This too can take some time so it's best to jump on it right away.

To do this you will require to do one of 2 options:

A) New MID and Gateway Setup

To set you up with a new ecommerce merchant ID (Ecommerce MID) We need the following information for ALL Directors with 25%+ shareholding:

1. Photo I.D. (driving license or passport)

2. Utility containing Director name and HOME address details dated within last 3 months

3. Business bank account statement containing legal entity name and address dated within last 3 months

B) Gateway only Setup

If you are using your existing card payment acquirer (where relevant) then you will need to request from them an Ecommerce MID for each of your sites. You will need a 'MID only' service as we will be hooking up to the Cardstream gateway. Once they have generated your MID(s), they will need to set the payment service provider (PSP) to Cardstream. 

 

We're here to help throughout the process so please don't hesitate to get in touch where necessary. 

 

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