- In LOKE Back Office create a a new Fixed Customer List NewCustomerList
- Create Unique Code Promotion in your back office that gives the customer their points, credit or item. Add customers that redeem to the list NewCustomerList
- Export the list of codes
- Log into Campaign Monitor & create a custom field (i.e Birthday Code)
- Import the .CSV of codes into Campaign Monitor using your new custom field
- Create a new email and use a Personalisation Tag to bring the customer's unique code into their email
You can now set this email to send as a once-off for a specific campaign, or as an email that sends on their birthday (i.e a customer journey).
Our recommendation would be to also confirm this configuration with your Campaign Monitor Account Manager or Support Team.