Welcome to LOKE!
We're so glad to have you on board. LOKE provides loyalty and payment services for your customers, so they earn points every time they use the LOKE Platform.
Customers can turn those points into loyalty rewards, like a discount on an order or on a particular item. The rewards available at each location are set up by your Marketing Team, so if you have any questions about promotions, please reach out to your Head Office.
Getting started with LOKE
Getting set up takes three simple steps, and you'll go through them for each of your locations:
- Review and sign your LOKE contract. We'll email it to the address we have on file for you.
- Create your Stripe account. Once we receive your signed contract, we'll send you a second email with a link to set up a Stripe account for each location you own.
- Order your terminals. As soon as your Stripe account is ready, we'll send you a link to order your terminals.
Please note: Each Stripe account needs its own unique email address, so you'll need a different email for each location.
I have my devices, now what?
Great news, you're nearly there! Before you can start using your new devices, they'll need to be set up. Just follow the step-by-step guide in Setting up your devices and you'll be ready to go in no time.
How do I process payments?
Once your devices are set up, you're ready to start taking payments for orders. Our guide on How to take payments walks you through everything you need to know.
If you have any questions along the way, we're always happy to help. We can't wait to see your customers enjoying their rewards!
The LOKE Team
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