The Audit Log in LOKE Manager shows who has made changes to orders and who has turned ordering on or off for your location using LOKE Manager. It also records order completions, refunds, and check-ins.
To access the report-
Open the Audit Log
- Select the correct location from the Location menu.
- Select Audit Log from the navigation menu on the left.
At the top of the screen, you will see four options. Use the drop-down menu to select the information you want to view:
- Orders – Shows the history of changes made to orders.
- Location – Shows the history of ordering being turned on or off for your location.
- Check-Ins – Shows the history of customer check-ins.
- All Events – Shows all audit log entries for your location.
Order changes
The Audit Log records changes made to orders, including when an order is completed or refunded in LOKE Manager.
- Order Completed – Appears with the header Order Completed.
- Order Refunded – Appears with the header Order Rejected and includes the reason for the refund.
Fulfilment Changes
When ordering is turned on or off, the Audit Log entry appears with the header Availability Updated.
The entry shows different information depending on what was changed:
- Delivery or pick-up turned OFF – Shown as enabled true → false.
- Delivery or pick-up turned ON – Shown as enabled false → true.
- Wait time edited – Shown as wait time (original time) → (new time).
These entries allow you to see when fulfilment settings were changed and identify who made the change.