If you are using the HungerRush POS, you need to mark items as out of stock (OOS) on both the POS and Checkmate.
Note: Some stores are currently trialling the new Out of Stock process. These stores only need to mark items as OOS or back in stock on the POS and do not need to update Checkmate.
Marking Items Out of Stock on the HungerRush POS
- Open Menu Control: Navigate to the Menu Control feature in your HungerRush POS.
- Select the Menu: Use the drop-down menus at the top of the screen to select the relevant menu and menu group.
- Mark the Item Out of Stock: Locate the relevant item and tick the checkbox on the right-hand side to mark it as out of stock. To put an item back in stock, simply untick the box.
- Save: Click Save.
- Upload: Click the Upload OOStock button.
Updating Checkmate
Once you have updated the POS, log in to Checkmate.
Make sure you are working on the correct channel. If your store uses third-party delivery companies through Checkmate, you will have two channels, so ensure you select the appropriate one.
Then, mark the relevant items as out of stock in Checkmate using the Checkmate guide.
