Jet's Store Training Guide

Scenario Training Video📽

1. How to void/refund an entire order

Examples:

• Customer requests a full refund for their online order
• Customer wishes to change online order type e.g. from PICKUP to DELIVERY
• Customer wishes to add items to their online order

2. How to remove an item from an order/process a partial refund

Example:

• Customer wants to remove an item from their online order

3. How to mark an item as out of stock?