This guide is intended for stores to run through a list of tests and is an accompaniment to the form available here where you will need to record your results.
Fill in the form as best as you can an if there are anything of note then please add a note at the very end.
The tests can be combined to save time. For example you can add a hot deal to an order, add a note and pay with card. That would be 3 items on the form that you can tick off.
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1. Check the menu
Scroll down on your device and check the menu. Click into a few products and check that the prices are correct. Note down anything that is missing or is incorrect.
2. Login/Register an account
Click on Login. Register and account either by using Apple or Google Login or you can simply entering an email address in the text box and hit Continue with email where you will receive a magic link via email.
If have selected Continue with Email, then go to your inbox find an email titled Continue to your Jet's Pizza account, open the email and hit the Continue button.
3. Use the promo code
Click on Promo Code and enter a promo code and hit Apply. If this has been added sucessfully will see a success page and simply hit Continue.
Any discount applied to your order will be applied at Checkout.
4. Check Store details and place an order
Click on the box on top right hand corner. Check your Store details. If you need to change the number of minutes before the store closes for ordering then make a note of this.
Go through each order type and place an order.
5. Validating your phone number
As you are making use of a discount you will need to validate your phone number. This step in only required once. Enter your phone number and click on Send Code. An SMS will be sent to your device. Enter the code,.
6. Making a payment
Ensure that one of your transactions includes a cash payment by clicking on Pay with Cash and another card payment either using Apple or Google Pay or entering a card number.
7. Hot Deals
Ensure that one of your transactions includes a hot deal.
8. Add a note
Ensure that at least one of your orders includes a note. You can add a note to the order on the Order Summary screen once you have added all the items to the cart.
9. Add a tip
When putting through a delivery order, add a tip. Select either a predefined percentage or add your own amount. This can be done once you have added all items to your basket and checked your order.
9. Refund an order.
A refund can be processed on Store Manager. Input the URL provided to you to access Store Manager onto the device you want authenticated, when the page loads you will be given a code. Contact our Support on Live Chat using your unique Jets Store Email address and provide the Support Team the code. Click here to contact Support. As soon as the code has been authenticated, you will be able to see your orders and process a refund.
Find your transaction from the list of orders and click on the arrow button. Hit Reject. Select a reason from the drop-down and hit Confirm Rejection.
10. Alter wait times
This can be done on Store Manager. Use the +/-5 min buttons to adjust wait times which will then be updated on the ordering platform when the page is reloaded.
If you need to change the default times for Pickup and Delivery then please make a note of it and add it to the form.
11. Suspend ordering for a particular order type.
By selecting a particular order type you are able to suspend ordering until 4am. Simple select order type that you want to suspend and use the toggle on. Ordering will not be available for that order type.
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